HOW DOES IT WORK?
WHAT THEWON CAN DO FOR YOU AND HOW IT DOES IT

 
             
      Q: What does "Self Adjusting" mean exactly?      
      A: During normal operation TheWON Crane Processor constantly monitors games being played and adjusts the grab power setting to achieve the optimal balance between winning and loosing, we like to call it "The Tease".      
             
      Q: What is "The Tease"      
      A: As an experienced operator you will full well know that a crane setup perfectly will have excellent takings and the customers will enjoy playing. However, you will also know that it is very difficult to keep a crane working at the right level and not to payout too much. TheWON maintains the balance point perfectly, creating the perfect tease for the customer and the correct payout for the operator.      
             
      Q: How does TheWON control the payouts      
      A: Very much like how a fruit machine does. You set set the percentage payout and the system will aim to meet that figure sometimes the system can be over or under the target figure in the short term, but over the long term the system will balance itself.      
             
      Q: How do I set the processor up?      
      A: The only setup required is to change the number of games played for toy won. The system will learn all the other settings while being played by the customer.      
             
      Q: What happens if I change from a large/heavy toy to a small/light toy?      
      A: When a new toy placed into the crane there is no need to change any settings. The system will quickly learn the weight and size of the new toy and adjust the grab setting accordingly to meet the target payout.      
             
      Q: How do I control the payout of the crane?      
      A: There is only one figure to adjust Plays per Toy. This can be set from 2 - 250 plays per toy, allowing you to set the exact vend rate of the crane      
             
      Q: What happens if the beam detector fails?      
      A: Should the beam detectors fail the system will continue to function and fall back on an average game setting that has been calculated from the previous games played. Normal operation is indicated by a RED LED on the beam detector.      
             
      Q: What settings are there?      
      A: There is only one setting. The plays per toy setting, this controls the number of games played per toy vended.      
             
      Q: How long does the system take to learn?      
      A: Typically 5 times the pay cycle. For example if the system is set on 25 plays per toy this would be about 125 plays.      
             
      Q: What happens if the grab fails or the wiring on the gantry becomes shorted?      
      A: The system has built in safety features that will prevent damaged being caused by shorts or faulty wiring. As soon as the faulty wiring or grab is replaced system will start working again.....      
             

0800 0433351 sales@thewon.co.uk